Recruiting, Training, And Maintaining Volunteer Fire Fighters

by
Edition: 3rd
Format: Paperback
Pub. Date: 2006-01-01
Publisher(s): JONES & BARTLETT PUBLISHERS
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Summary

Recruiting, Training, and Maintaining Volunteer Fire Fighters, Third Edition looks at the many challenges facing today’s volunteer fire fighter. Providing the history and background of volunteer fire fighting, an overview of why individuals volunteer, and planning for the future, this is a must-have resource. The Third Edition also provides an extensive review of the importance of customer service and detailed coverage of fire department evaluations and model programs.

Table of Contents

History and Background
1(4)
Why Volunteer Firefighters?
5(8)
Planning For The Future
13(14)
Why Do People Volunteer?
27(16)
Training For Achievement--The Challenge
43(2)
Evaluating A Fire Department
45(8)
Training For Achievement--Critical Concepts for Success
53(6)
Training For Achievement--Program Management
59(18)
Training Division Personnel--Authority and Accountability
77(4)
Model Programs
81(10)
Motivating Volunteer Firefighters
91(26)
Effective Leadership
117(26)
Developing and Maintaining Discipline
143(8)
Coaching for Achievement
151(10)
Team Building
161(6)
Managerial Dimensions
167(4)
Public Relations
171(8)
Customer Service and Marketing
179

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