Handbook for Developing Emotional and Social Intelligence : Best Practices, Case Studies, and Strategies

by ; ;
Format: eBook
Pub. Date: 2009-05-01
Publisher(s): Pfeiffer
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Summary

Handbook for Developing Emotional and Social Intelligence is an authoritative collection of practical content-best practices, case studies, and tools-that showcases the application and development of emotional and social intelligence in the workplace. The authors are some of the best-known experts in the field and the book includes practitioners, academics and thought-leaders that contributed to this rich collection of knowledge and solutions that will appeal to anyone involved in developing leaders and teams. The handbook features topics such as leadership, recruitment, conflict resolution, team development, and stress management.

Table of Contents

Foreword
Acknowledgments
Introduction
Coaching: Working With Leaders And Other Individuals
Coaching with Emotional and Social Effectiveness
Developing High Achievers Through Emotional Intelligence: More Intelligent Than Emotional
Advanced EQ-i“ Interpretation Techniques: The Concepts of Drag, Balance, and Leverage
Emotional Intelligence, Stress, and Catastrophic Leadership FailureÖ
Teams, Organizations, And Cultures: Working With Systems
Building Your Team's Conflict-Resolution Skills with Emotional and Social Intelligence
From Individual to Organizational Emotional Intelligence
Zeroing in on Star Performance
Emotional Intelligence: A View from South Africa
Multiple Perspectives: Combining Wisdom
Personality Type and Emotional Intelligence: Pragmatic Tools for the Effective Practitioner
Using the EQ-i“ and MSCEIT“ in Tandem
Integrating Appreciative Inquiry and Emotional Intelligence for Optimal Coaching Results
A Critical Perspective on the "Social" Within Emotional Intelligence
Education: Leaders and Students
Chapter Fifteen: A Sustainable, Skill-Based Approach to Building Emotionally Literate Schools
Chapter Sixteen: Developing Emotional, Social, and Cognitive Intelligence Competencies in Managers and Leaders in Educational Settings
Chapter Seventeen: Emotional Intelligence, Leadership, and the School Administrator
Conclusion
Index
About the Editors
Pfeiffer Publications Guide
Table of Contents provided by Publisher. All Rights Reserved.

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