
The Dark Pattern The Hidden Dynamics of Corporate Scandals
by Palazzo, Guido; Hoffrage, Ulrich-
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Summary
Corporate scandals are narrated like Hollywood movies: the villains are the once-celebrated CEOs who are unmasked as sociopaths and ultimately convicted. What we fail to realize, however, is that most bad things are done by average people with honorable values and no bad intentions.
In The Dark Pattern, two experts in business ethics and decision-making challenge the conventional view that corporate misconduct happens because of a handful of bad actors. Instead, the book shows how entire organizations can fall off the moral cliff because a few good people become ethically blind.
Drawing on the latest insights from behavioral science, the authors identify nine toxic elements that lead to corporate scandals and offer nine actionable lessons for building morally resilient organizations. The Dark Pattern will strengthen the awareness, defenses, and responses of tomorrow’s leaders against the subtle dynamics of moral erosion.
Author Biography
Ulrich Hoffrage is a professor of decision theory at the University of Lausanne. He is a highly cited psychologist who builds and tests models of bounded rationality to better understand how people decide and navigate in a social world characterized by risk and uncertainty. He earned a PhD in psychology from the University of Salzburg.
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